With telemedicine waivers for Medicare enrollees expiring and the federal government investing in rural health, a strong telehealth strategy has never been more important. Danish Nagda, CEO and co-founder of Rezilient Health, talks with Margin of Care about the hybrid care model of the future -- and why physician quality is a core metric for improving primary care.
Key Takeaways:
The hybrid care model isn’t just a mix of virtual and in-person—it’s a reimagined system led by the same physician across channels.
Rezilient’s “cloud clinics” help specialists operate at top of license while reducing unnecessary referrals and delays.
Direct contracts with health systems and smart plan design are helping employers drive hard ROI.
Consolidating point solutions into a guided experience boosts employee adoption and reduces care fragmentation.
00:00 – Intro + Guest welcome
01:28 – Danish’s personal story and the inspiration behind Rezilient
04:30 – What hybrid care really means (not just telehealth + in-person)
07:05 – How “cloud clinics” work and expand access in rural areas
12:10 – Real-world results: cutting delays, reducing cost, improving outcomes
16:10 – Employer pain points and why they’re embracing hybrid models
20:53 – Broker relationships and what’s driving consultant buy-in
22:24 – Plan design + engagement: driving usage at scale
24:12 – Final thoughts + where to learn more